Privacy policy
CMW Roofing & Siding (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cmwhome.com, use our services, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our website.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
– Fill out a contact or service request form
– Call us or request a callback
– Request a free consultation or estimate
– Apply for financing
– Submit an insurance claim inquiry
– Communicate with us via email, phone, or text message
This information may include:
– Name
– Phone number
– Email address
– Mailing or service address
– Details about your project or service needs
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
– IP address
– Browser type and version
– Operating system
– Referring website or search engine
– Pages viewed and time spent on our site
– Device type (desktop, mobile, tablet)
– Geographic location (city/region level)
2. How We Use Your Information
We use the information we collect for the following purposes:
– To respond to your inquiries and service requests
– To schedule consultations and appointments
– To provide, maintain, and improve our services
– To send you project updates, estimates, and invoices
– To communicate with you about promotions, specials, or company news (with your consent)
– To improve our website, advertising, and customer experience
– To comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and to help us understand how our site is used. These may include:
– Google Analytics – to analyze website traffic and user behavior
– Google Ads & Conversion Tracking – to measure the effectiveness of our advertising campaigns and serve relevant ads
– Facebook Pixel – to track conversions and optimize our social media advertising
– Session Cookies – to maintain your browsing session and preferences
You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
– Service Providers: Third-party vendors who assist us with website hosting, marketing, analytics, customer relationship management, and payment processing
– Advertising Partners: Google and other advertising platforms to deliver and measure the performance of our ads
– Financing Partners: If you apply for project financing, your information may be shared with our financing partner(s) to process your application
– Legal Compliance: When required by law, regulation, or legal process, or to protect our rights, safety, or property
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
– The right to access the personal information we hold about you
– The right to request correction or deletion of your personal information
– The right to opt out of marketing communications
– The right to opt out of the sale or sharing of your personal data (we do not sell your data)
Connecticut Privacy Rights
If you are a Connecticut resident, you may have additional rights under the Connecticut Data Privacy Act (CTDPA), including the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of targeted advertising. To exercise these rights, please contact us using the information below.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
CMW Roofing & Siding
Phone: (203) 493-7663
Locations:
Monroe, CT (Main Office)
500 Post Rd E, Westport, CT 06880
41 McDermott Rd, North Haven, CT 06473